Tim Radley introduces 'How to plan your road to commercial retail success!'

We have moved from virgin markets where simply supplying products was enough to succeed, through rapidly evolving markets where brands learned how to become customer facing, to saturated markets where disrupting the traditional retail model is now the only way to survive and flourish. Selling has once again replaced Buying as the way to commercial success.


Everything you need to map your road to success.

    1. Mapping your retail evolution curve. How to plan your road to retail success - Introductory Video

      FREE PREVIEW
    2. 010000: Meet your course coach & mentor - Tim-Radley 'Making good people into great retailers.'

      FREE PREVIEW
    3. 010301: Introductory video to the course structure, content & your working process

      FREE PREVIEW
    4. 010302: Introduction to the course, objectives, structure, process & deliverables

    5. 010302: Introduction to the course, objectives, structure, process & deliverables - Document download

    6. 010303: Self appraisal workshop - 'Where do you & your business need to improve?' - Introduction

    7. 010303: Self appraisal workshop: 'Where do you & your business need to improve?' - Document download

    1. 010305: Why your market is defined by supply & demand - Video presentation

    2. 010306: Why your market is defined by supply & demand - Brainstorming exercise

    3. 010306: Why your market is defined by supply & demand - Brainstorming exercise - document download

    4. 010307: Why your market is defined by supply & demand - Action Plan creation

    5. 010307: Why your market is defined by supply & demand - Action plan creation - document download

    6. 010309: Why your market is defined by supply & demand - Quiz

    1. 010310: Leading & reacting in dynamic cyclical markets - Video presentation

    2. 010311: Leading & reacting in dynamic cyclical markets - Brainstorming exercise

    3. 010311: Leading & reacting in dynamic cyclical markets - Brainstorming exercise - document download

    4. 010312: Leading & reacting in dynamic cyclical markets - Action Plan creation

    5. 010312: Leading & reacting in dynamic cyclical markets - Action plan creation - document download

    6. 010314: Leading & reacting in dynamic cyclical markets - Quiz

    1. 010315: Planning for the future and the end of your business - Video presentation

    2. 010316: Planning for the future and the end of your business - Brainstorming exercise

    3. 010316: Planning for the future and the end of your business - Brainstorming exercise - document download

    4. 010317: Planning for the future and the end of your business - Action Plan creation

    5. 010317: Planning for the future and the end of your business - Action plan creation - document download

    6. 010319: Planning for the future and the end of your business - Quiz

    1. 010320: From deal-makers to merchants and retail visionaries - Video presentation

    2. 010321: From deal-makers to merchants and retail visionaries - Brainstorming exercise

    3. 010321: From deal-makers to merchants and retail visionaries - Brainstorming exercise - document download

    4. 010322: From deal-makers to merchants and retail visionaries - Action Plan creation

    5. 010322: From deal-makers to merchants and retail visionaries - Action plan creation - document download

    6. 010324: From deal-makers to merchants and retail visionaries - Quiz

    1. 010325: What retailers need to flourish in 'Virgin Markets' - Video presentation

    2. 010326: What retailers need to flourish in 'Virgin Markets' - Brainstorming exercise

    3. 010326: What retailers need to flourish in 'Virgin Markets' - Brainstorming exercise - document download

    4. 010327: What retailers need to flourish in 'Virgin Markets' - Action Plan creation

    5. 010327: What retailers need to flourish in 'Virgin Markets' - Action plan creation - document download

    6. 010329: What retailers need to flourish in 'Virgin Markets' - Quiz

Learn every day of your career

  • £470.00
  • 76 lessons
  • 1.5 hours of video content
  • 1 month to 3 months
  • Individual or team workshops
  • Personal career & business development

We teach you to be a modern leader for your customers, your colleagues, your suppliers & collaborators, your employees, shareholders & your investors?

It's about focusing your mind on the right things, asking yourself the right questions, finding the right answers, making the correct decisions... and planning how to act on those decisions!

  • Understand how COVID lockdowns made the customer question more than ever what is essential to them, including possessions, purchases and retailers

  • Appreciate that to be essential to your customers you cannot be anything less than exceptional in everything that you do!

  • Learn to master the 2 fundamental types of connection - 'Functional & Emotional!' Learn the dangers of just being functional, and competing head-to-head with the likes of Amazon. Understand that every product purchase must involve emotions!

  • Learn to love Amazon! And love to learn from Amazon!

  • Learn never to under-estimate the emotional power of price & promotions!

  • Understand that a great customer experience is one that does not allow your customer to fail in their shopping mission! Appreciate that every experience must be outstanding!

  • Question how much emotional connections actually mean to your customer? Should you be essential beyond simply stocking and selling products?

  • Appreciate that loyal customers and their footfall are ‘Gold Dust!’ You must be flexible and empathetic and build ’rounded’ and ‘complete’ relationships with them. Learn how to have the capacity to RESPOND!

  • Learn that retailers have a much wider responsibility than just delivering sales and profit, if they want to be truly essential.

  • Consider as a brand, who you have the biggest responsibility to? Who is essential for your survival and your success? How do you prioritise customers, colleagues, collaborators, suppliers and investors?

The course objectives

No.1: To make your business better. No.2: To develop you as a retail professional.

  • 1. Self Appraisal

    'The Complete Retail Entrepreneur' courses begin with self-assessment exercises, to analyse your personal & business progress, and to identify course strategies.

  • 2. Action Plans

    For each chapter of the course, carry out brainstorming workshops to identify key business and personal opportunities. Then evolve action plans to turn those opportunities into realities.

  • 3. Business Strategy Document & Personal Development Plan

    Develop a ‘Business Strategy Document’ to drive forwards improvements in your business and a ‘Personal Development Plan’ to build valuable new career skills.

Payment flexibility.

What is for sure is that most retailers now operate in saturated markets, where 'Supply has overtaken Demand!' To survive you need to be exceptional in everything you do, as a business and as a retail leader!

What are you waiting for?