The voice of experience

"Tim Radley is such a giving individual, filled with so much knowledge within retail. Every time he speaks you learn something."

I’ve worked with over 100 established retail businesses, new entrepreneurs and start-up brands over the last 25 years. Together we make retailing more efficient and commercially profitable, more ethical and sustainable. I help to improve the brand proposition, the product assortment, the inventory & supply chains. To deliver distinct and engaging customer experiences, physical shops, pop-ups, e-commerce, social and digital retailing. My work can be on large company-wide initiatives, or in strategic impact activities. I always strive to make organisations, teams, and individual executives into ‘great’ retailers, through project work, training, workshops, mentoring and eLearning courses.

Listen to me explaining 'the importance of supply & demand.'...

Listen to this extract from the ‘Mapping your retail evolution curve.’ eLearning course. Tim Radley explains why responding to supply & demand will define your strategic and operational priorities.

Listen to some of the people that I work with...

“I was blown away with Tim’s passion about retail and his wealth of knowledge and understanding of the mindset of new entrants into retailing. The time given to myself has been priceless in terms of were I go from here with so many great suggestions and advice. I have no doubt that we will be building a great relationship together as our retail business grows, thank you so much Tim Radley for your time and kindness in our conversation”

John – Managing Director Euro Paint Distributors. 2023

“Tim Radley is such a giving individual, filled with so much knowledge within retail. Every time he speaks you learn something. ”

Louise – Retail expert, trainer & mentor. Ireland

“It is effectively like having a consultant review your retail business with you, asking all the (often challenging) questions to check whether the business, or you as an individual, are in the best state to succeed. Rather than being just theoretical, the action pages give practical advice/checklists and actions, including some surprising ones like ‘Plan for the end for your business’. ”

Pete – Founder & CEO UPskill Ltd. UK

It is always a pleasure to be with retail people.

I have been lucky to hold workshops with so many varied client teams, and it is a privilege to share that experience with wider audiences, students, entrepreneurs and the retailers of tomorrow.

'Making good people into great retailers!'

The best results are achieved with ‘good people’ who put their colleagues, their customer communities, and the world we live in, at the heart of everything they do.

I love working with retail people. From boardrooms to stockrooms. My objective is to make individuals into great retailers, and their businesses into commercial and sustainable success stories. I have been employed by over a hundred international clients. My clients tell me that I have a unique way of looking at all things retail, from high level strategy & operations to the details of shop display and merchandising. They have trusted me with their product assortments, buying & merchandising, sustainability initiatives, ‘Shop of the Future’ projects, store concept designs, and the evolution of their organisational structures & processes. They also tell me I have a personal and engaging way of bringing out the best in them, through individual training, interactive bespoke workshops, and my school of eLearning courses.

Listen to me explain 'old & new retail.'

Listen to this extract from the ‘Building Retail Functionality' eLearning course. Tim Radley explains the importance of mixing old retail functions with new retail mind-sets.

Listen to some of my clients and collaborators...

“‘Tim is an immediately likeable guy, soft-spoken but with a knockout delivery. He is overtly curious and deeply knowledgeable.‘ ”

Alan – Health Stores Ireland. 2023

“A life time of experience packaged in a clear, simple and methodical way. Many publications about this subject tend to be whimsical speculation, but founded on front-line experience this book collates relevant/current case studies and pairs them with simple action plans and guidelines.”

Jolyon – Brand Strategy Director & Founder of BlendUs. UK. 2022

“His book is not just for reading! This is a great resource book, full of considered industry insights, and is really useful for enhancing staff training and engagement: currently doing the rounds with my colleagues at the ‘shop face’! … thoroughly recommended ”

Celia – Head of Creative. Yarnton Home & Garden. UK. 2022

Time to start learning?

I have spoken at many events and conferences, for individual businesses, trade organisations, and national retail bodies. Wherever I find myself in this world, and whoever I share a stage and a venue with, talking about retail is always an excellent use of time.

Inspiring a new age of retailers

In 2023, I launched RETAIL MEANING, educating & inspiring a new age of retailers through eLearning courses & bespoke training.

During lockdown, I wrote my first, and best book to date… ‘Meaning in the Retail Madness – How to be an essential retailer.’ My popular blog attracts more than 10K followers on LinkedIn. I am also a popular keynote speaker for conferences and corporate events. In 2007, I founded VM-Unleashed, an agency specialising in developing best practice retail experiences and shop design. Above all, it is important to me to spend as much time as possible helping tomorrow’s retail generation. I remember those important people that helped me on my career path, and I’d like to be the same for others. I volunteer & lecture at the London College of Fashion, and Leeds Beckett University. I support Youth Group, Founders4Schools, and I mentor and support individual students in their studies and final projects. If I can help in any way…please drop me a line… [email protected]

Inspiring an age of new retail businesses.

Time to become an essential retailer.